PRIVACY POLICY
This Privacy Policy describes how **Craftroutex** (“we,” “us,” or “our”) collects, uses, stores, and discloses your personal information when you visit or make a purchase from the Craftroutex website (the “Site”), or otherwise interact with us.
By using our Site, you acknowledge that you have read and understood this Privacy Policy.
1. Personal Information We Collect
When you visit, use, or purchase from our Site, we may collect certain information about you.
Information You Provide to Us
We may collect information that you voluntarily provide, including:
* Your name
* Billing and shipping address
* Email address
* Telephone number
* Payment and transaction information
* Account login information, if you create an account
* Order history and purchase information
* Customer service communications
* Information you provide when contacting us or submitting forms
* Any other information you voluntarily provide to us
We do not directly store your complete credit card or debit card number. Payments may be processed by third-party payment providers, such as Shopify Payments, PayPal, Stripe, or other payment processors.
Information Collected Automatically
When you access our Site, certain information may automatically be collected, including:
* IP address
* Browser type and version
* Device type
* Operating system
* Time zone
* Referring website or URL
* Pages viewed
* Products viewed or searched for
* Date and time of your visit
* Website interactions and browsing behavior
* Approximate geographic location
We may collect this information through cookies, pixels, web beacons, analytics tools, and similar technologies.
2. How We Use Your Information
Craftroutex may use your personal information for the following purposes:
* To process and fulfill your orders
* To process payments
* To arrange shipping and delivery
* To communicate with you about your orders
* To provide customer service and support
* To create and manage customer accounts
* To improve our products, services, and Site
* To personalize your shopping experience
* To analyze Site usage and performance
* To detect and prevent fraud, abuse, and security incidents
* To comply with applicable laws and regulations
* To send marketing communications, where permitted by law
* To provide personalized advertising and product recommendations
* To protect our rights, property, and users
* For other purposes disclosed to you at the time your information is collected
3. Cookies and Similar Technologies
Craftroutex uses cookies and similar technologies to operate, secure, and improve our Site.
Cookies may be used to:
* Remember items in your shopping cart
* Remember your preferences
* Keep you signed in
* Understand how visitors use our Site
* Measure advertising performance
* Provide personalized advertising
* Improve Site functionality and performance
You may be able to control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Site.
Where required by applicable law, we may request your consent before placing certain non-essential cookies on your device.
4. Payment Processing
Payments made through the Craftroutex Site may be processed by third-party payment providers.
Depending on the payment method you select, your payment information may be processed by providers such as Shopify Payments, PayPal, Stripe, Apple Pay, Google Pay, or other payment service providers.
These providers may collect and process your payment and transaction information in accordance with their own privacy policies.
5. Third-Party Services
Craftroutex may use third-party service providers to help us operate and improve our business, including:
* Ecommerce and hosting services
* Payment processing
* Shipping and fulfillment
* Customer support
* Email marketing
* Analytics
* Advertising and remarketing
* Fraud prevention
* Social media integrations
* Customer reviews
* Website performance and security
These third parties may process personal information on our behalf or independently in accordance with their own privacy policies.
6. Advertising and Marketing
Craftroutex may use your information to provide you with advertisements that may be relevant to your interests.
We may work with advertising platforms and technology providers to display advertisements on our Site or on third-party websites and platforms.
These technologies may include cookies, pixels, SDKs, and similar tracking technologies.
Depending on your location and applicable law, you may have the right to opt out of certain forms of targeted or personalized advertising.
7. Email Marketing
If you subscribe to the Craftroutex email list, we may use your email address to send you:
* Promotional offers
* Product announcements
* Discounts
* Newsletters
* Abandoned-cart reminders
* Information about our products and services
You can unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link included in our marketing emails.
Even if you opt out of marketing communications, we may still send you transactional or service-related communications, such as order confirmations, shipping updates, and customer service messages.
8. How We Share Personal Information
Craftroutex may disclose your personal information to:
* Shopify and ecommerce service providers
* Payment processors
* Shipping and fulfillment providers
* Technology and hosting providers
* Analytics providers
* Advertising and marketing partners
* Customer support providers
* Fraud prevention and security providers
* Professional advisors
* Government authorities or law enforcement where required by law
* Other parties when necessary to protect our legal rights or enforce our agreements
We do not sell your personal information for monetary consideration.
However, certain privacy laws may define “sale” or “sharing” broadly to include certain advertising or analytics activities. Where applicable, Craftroutex will provide legally required disclosures and opt-out mechanisms.
9. Data Retention
Craftroutex retains personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business records, complying with legal obligations, resolving disputes, preventing fraud, and enforcing our agreements.
10. Data Security
Craftroutex takes reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
11. International Data Transfers
Because Craftroutex may work with service providers and business partners located in different countries, your personal information may be transferred to and processed in countries other than the country in which you reside.
Where required by applicable law, we will take appropriate safeguards to protect your personal information when it is transferred internationally.
12. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information, including:
* The right to access your personal information
* The right to request correction of inaccurate information
* The right to request deletion of your personal information
* The right to request restriction of certain processing
* The right to object to certain processing
* The right to data portability
* The right to withdraw consent where processing is based on consent
* The right to opt out of certain targeted advertising or data sharing
* The right to opt out of certain marketing communications
To exercise any applicable rights, please contact Craftroutex using the information provided below.
We may need to verify your identity before completing certain requests.
13. Do Not Track
Some web browsers may transmit “Do Not Track” signals.
Because there is currently no universally accepted standard for responding to such signals, our Site may not respond to all Do Not Track requests.
Where required by applicable law, Craftroutex will honor legally recognized opt-out preference signals.
14. Changes to This Privacy Policy
Craftroutex may update this Privacy Policy from time to time to reflect changes in our business practices, technologies, legal requirements, or services.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.
We encourage you to review this Privacy Policy periodically.
15. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how Craftroutex handles your personal information, please contact us: Email: support@craftroutex.com
Craftroutex will respond to privacy requests within the time period required by applicable law.